6-MONTH WEAR-AND-TEAR GUARANTEE

GarantieAll X-GLOO products carry a 2-year manufacturer‘s warranty. This means that the manufacturer will pay for any manufacturing and material defects that occur at the time of production.

In addition to this warranty, Skywalk GmbH & Co. KG offers a 6-Month Wear-and-Tear Guarantee on all X-GLOO Inflatable Event Tents, Display Walls, Elements and accessories. This additional Guarantee means that Skywalk GmbH & Co. KG will assume the cost of any wear-and-tear claims not covered under the 2-year manufacturer‘s warranty. Does not cover fading/bleaching, damage to branding, or other non-repairable damages. Offer valid for 6 months after the product purchase date (e.g. invoice date).

Program Rules


• Damage caused by misuse, negligence or carelessness will not be covered under the 6-Month Wear-and-Tear Guarantee.
• Claims shall be processed through Skywalk GmbH & Co. KG.
• Repairs shall be made by Skywalk GmbH & Co. KG, or through an authorized X-GLOO Distributor or Repair Center.
• Guarantee claims will be void if the Contract Products are repaired anywhere other than at Skywalk GmbH & Co. KG or an authorized X-GLOO repair center during the 6-Month Wear-and-Tear Guarantee period.
• The customer is responsible for arranging and paying for shipping and handling and assumes all risks.

SERVICE CENTER

Please download and fill out this service ordersheet and provide it along with the item or items that are in need of repair.

GERMANY



Skywalk GmbH & Co. KG
Windeckstr. 4
83250 MARQUARSTEIN - GERMANY

0049 8641 6948 60 - info(service)@x-gloo.com - https://www.x-gloo.com



USA


Utah Paragliding
Jonathan Jefferies
448 Steep Mountain Drive
84020 DRAPER UTAH - US

001 801 368 5139 - jonathan@utahparagliding.com - www.utahparagliding.com